(Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. See Exhibit A (Report, Office of Inspector General). The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. Department of Defense Office of Inspector General > About - DODIG It has operated for 4 of the last 6 years, including 2020, without a strategic plan. DHS Offices | RI Department of Human Services 1999 Bryan Street, Suite 1440 HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel Field Operations | Transportation Security Administration This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Fax: (404) 331-5046, Phone: (312) 353-1203 Office of Inspector General - Georgia Department of Human Services The other policy would establish the DHS OIG quality control and assurance program. (202) 566-2549. It has not established roles and responsibilities for an organization-wide quality assurance program. International Immigration Offices | USCIS U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. Atlanta, GA 30303 Contact Us | Office of Inspector General | Government Oversight | U.S DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. VA OIG Office Locations & Headquarters | VA OIG History DHS Office of Inspector General: Actions Needed to Address Long Share sensitive information only on official, secure websites. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. We will continue to monitor DHS OIG's efforts to address this recommendation. DHS - Office of Inspector General A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Field Office Location. We can help at (405) 522-5050. 200 Independence Avenue, S.W. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. field office Share. . works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. To provide independent oversight and promote excellence, integrity, and accountability within DHS. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. Fax: (617) 748-3965, Phone: (312) 886-7050 HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. DHS OIG agreed with this recommendation. (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. Secure .gov websites use HTTPS (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. 1-401-421-7005. Looking for U.S. government information and services? (312) 730-1620 In September 2022, officials said they expect to complete work on a workforce plan by December 2022. The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner An official website of the United States government. This office is critical for ensuring independent and objective oversight of DHS. In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. Fax: (303) 335-4002, Phone: (313) 226-4005 Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. or https:// means youve safely connected to the .gov website. Receive the latest updates from the Secretary, Blogs, and News Releases. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. Publicly Released: Jun 03, 2021. In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Chicago, IL 60604 (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. Fax: (202) 616-2051, Phone: (202) 616-4760 An official website of the United States government. Address. 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. This office is critical for ensuring independent and objective oversight of DHS. An official website of the United States government. (404) 974-9417 U.S. Department of Health & Human Services The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. Check-In Office. Deepwater Fraud - octagon.lhohq.info ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. 500 12th St SW . DHS OIG agreed with this recommendation. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . Fax: (202) 616-4532, Phone: (202) 616-0645 Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. . Chicago Field Office | ICE In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. Fax: (713) 718-4706, Phone: (818) 863-1901 Vacant, Regional Inspector General for Audit Contacts | Office of Inspector General HHS Headquarters. As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 Phone: (202) 616-4620 > IEA DHS OIG agreed with this recommendation. Fax: (215) 717-2981, Phone: (415) 355-2700 Answers to the most frequently asked question about DHS and its programs. A lock The Inspector General also communicated this expectation in an agency-wide email. 245 Murray Lane SW A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. DHS OIG agreed with this recommendation. We will continue to monitor DHS OIG's efforts to address this recommendation. (LockA locked padlock) The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Return to top. U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. 200 Independence Avenue, S.W. DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. 2400 N Lincoln Boulevard Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. The Department of Homeland Security Office of Inspector General was established along with the Department of Homeland Security itself in 2002 by the Homeland Security Act.Its website describes its mission as "supervis[ing] independent audits, investigations, and inspections of the programs and operations of DHS, and recommends ways for DHS to carry out its responsibilities in the most . Room 4436, Washington, DC 20220 (202) 622-1090 (202) 622-2151. or https:// means youve safely connected to the .gov website. About Us . DHS OIG agreed with this recommendation. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program. IDHS: Office of the Inspector General (OIG) - dhs.state.il.us Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. OIG is headquartered in Washington, DC, and has three regional offices. For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. Official websites use .gov They noted that this Risk Register is undergoing leadership review. A .gov website belongs to an official government organization in the United States. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. Christopher Wilson, Assistant Regional Inspector General for Audit Field Offices | USCIS Menu; Search; En Espaol; Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Organization. If you have contacted other . Children and Youth Menu; Search; En Espaol; Office of Inspector General. Fax: (817) 385-2080, Phone: (303) 335-4201 DHS OIG agreed with this recommendation. Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. We will continue to monitor DHS OIG's efforts to address this recommendation. Western Region Relator knew that management was assuming each camera had a 90 degree field of view. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. Fax: (703) 413-1833, Phone: (703) 413-1855 Information and guidance about COVID-19 is available at coronavirus.gov. Office of Inspector General, U.S. Department of Health and Human Services In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. Share sensitive information only on official, secure websites. DHS OIG agreed with this recommendation. Investigations Offices | US EPA Our work on the management and operations of this office identified long-standing management weaknesses, including: Washington, DC 20230 202. Below you fill find contact information for those offices. DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. I am submitting this . Share on . County Offices - Michigan James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. Fax: (915) 577-9012, Phone: (713) 718-4888 Fax: (404) 588-3871, Phone: (617) 748-3218 Find direct contact information for DHS, its component agencies, and specific programs of interest.