So they trick you into thinking you must buy a lot to get a discount, but that's not true. Submitting a response indicates a willingness to work with customers to make things right. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . They told me it was the best they could do and offered no solutions. The cherry turnovers had no cherries in them. What happened to integrity and company loyalty. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. Early History. I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. My husband and I tried to eat it but ended up throwing most of it away. Regards, It's sad to see that people will accept eating a piece of edible paper. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. I can never forgive that. And bugs. Overpriced! There is no warning in online ordering that prices will change on Thursday regardless of what day you ordered and at what price. Desired outcome: Products used:Your customer service stinks. Management also doesn't know how to utilize people to their best ability. I think i talked to a team lead? Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. somehow the fuel perks vanished . I guess Heinen's will be my home store. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. Ray Saunders 614 Giant Eagle Company. File a complaint. I love that the fruit and vegetable selection is top notch. Last friday, I placed an order for pickup at Giant Eagle. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Desired outcome: I have been going back and forth with customer service about a $10 bonus perk i never got. Piss off! ( im on a fixed income its important! Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. The first transaction that I did online in fact, did go through. The service has always been rude, but now they have become even worse. . They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. Gain trust and grow your business with customer reviews. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. I tell them it stops when the tank is full. 8% of Giant Eagle employees are Hispanic or Latino. Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns. She said too bad, you need to wear a mask or we can't check you out. Giant Eagle Grocery - CentralPercentum GetGo. It always smells bad. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. I will NEVER walk in a Giant Eagle again! They were absolutely the worst. Even the store manager was unaware that flu shot hours were limited! This Giant Eagle is in Blacklick Ohio on E. Broad. She hardly had a voice and could hardly hold her head up. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. Good MorningThe consumer's request was filled in December, however, it appears they never received it. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. I'll have to find another establishment for my future meat needs. For that, Im lucky! I would like to be refunded for the costs of the product I never got. Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. I through away the bananas and food that shouldn't be wiped off. I have proof in black-and-white. See details. Ripoff Report Needs Your Help! According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. everytime i go theirs always issues! I love Giant Eagle Curbside Pickup. The average employee at Giant Eagle makes $27,418 per year. I then went to the customer service desk and asked for a manager. Thank you. I never recieved them, yet I was still charged for ordering them. This is unacceptable. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. For example, pharmacy business hours are 8a-8p. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. NEVER GOING BACK, Desired outcome: Giant Eagle, Inc. Diesel Mechanic Review. I realize that's how it works. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. (Either January 3rd or 10th). I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. I also work for a pharmacy in the area for 5 years. Now if they didn't want something substituted or out of stocked then don't $#*! Reviews There are no reviews yet. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. Everyone I talk to keeps telling me they will get back with me the next day. At this point I have spent way too much time with them without a resolution to this problem. Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. nav-opener. X . He said he was sorry and didn't even know they were closed down?? Very abrasive. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. Country fried steak & eggs were. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review Giant Eagle reviews & complaints. Nothing. Questions Post Question There are no questions yet for this company. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. You can use the phone app to let them know you are on your way. Its unbelievably immoral and despicable! I brought this up at the store this morning and I didn't really know how handles this.. Key date Bought these on 7/15/22 at the Lakewood Ohio Store, 44107 (Choc Chunk Buttercrisp MKT District Cookies 12 ct.) Net Wt 10oz.Sell By 8/4/22, Desired outcome: I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about ********* ******. My parents come here to get produce, and they got me into the habit, too. The Giant Eagle Pharmacy - specifically in New Castle, PA on Butler does not consider the patients health or wellbeing. Submit a complaint and get your issue resolved. They are not the only game in town. I explained exactly as above and as she is my child - its really no ones business. Giant Eagle Customer Care Is this your company? ComplaintsBoard.com is a leading complaint resolution website on the Internet. So they keep putting out thinking it's fixed. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. I always pump 30 gallons of fuel (their limit for a perks redemption). - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. Wide selection of private brand goods. When are you guys gonna get the a2 milk? Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. I was very upset. i do the shopping for the household,he picked ip the advantage card. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . A guy with a strange accent was very rude and started to yell at me. i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. I am left with a $139.99 gift card that I cannot use because it does not have a pin. I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. So i am very confused and frustrated. Learn how the rating is calculated 1 complaint. All the time. Note that complaint text that is displayed might not represent all complaints filed with BBB. Great service on Curbside Pickup in Erie! My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. I am actually highly disgusted with this kind of customer service and hope this won't continue . This is over a $300 charge. When you get there, your groceries are ready. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Giant eagle unwilling to offer anything related to customer care. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. Why I constantly continue have this on going issue with this pharmacy has be baffled? Annette S. If y'all know what store this is then you know what goes on there. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. 3, Report #1504161 . In hopes to fix this issue for me and other customers for future. Upon explaining my concern, store associate said they are out of all items. I have the unused gift card and proof of purchase. Explore an interactive map with places nearby. Columbus ,ohio. I have 3 children ,2 of which are very sick . And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask.