We also set additional cookies that help us improve your experience, help keep you safe, perform analytics, and serve relevant ads. Steps to fix This Account Has Been Suspended website problem, See our Intelligent Firewall and Malware Scanner in action. Participants not following this policy will be asked to immediately rectify failing to follow directions. Strava offers controls for each section, letting you drop down and choose the option that it right for you. Subscription fees, along with any required taxes, may be paid on a monthly or annual basis. Once into your Strava account, go to the section below entitled I need to update the email address associated with my account., If you Sign In with Apple, you have opted to "hide your email address" from Strava and Apple will create a separate proxy email address that will look like: xxxxx@privaterelay.appleid.com. Your Content will not be subject to any obligation of confidence on the part of Strava other than as set forth in our Privacy Policy and your privacy controls, and Strava will not be liable for any use or disclosure of any Content you provide. Please review our Privacy Policy for more information on how to manage your privacy controls. Clean your website with a security plugin [RECOMMENDED] 3.1.2 2. If your host has a backup service, then you should upload a copy of that to the cloud. Club administrators hereby agree to indemnify and hold Strava harmless from any and all claims arising out of your club, including but not limited to claims of intellectual property infringement. Strava will maintain the privacy of such Content in accordance with your elections. Strava map types youll want to try! Subject to the Section entitled Dispute Resolution, the parties irrevocably consent to bring any action to enforce this Agreement in the federal or state courts embracing San Francisco, California and you consent to the exclusive jurisdiction of the federal or state courts embracing San Francisco, California. Auto-fill; Works better for you; Stay connected, across . YOU EXPRESSLY AGREE TO RELEASE STRAVA, ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, REPRESENTATIVES, EMPLOYEES, PARTNERS AND LICENSORS (THE RELEASED PARTIES) FROM ANY AND ALL LIABILITY IN CONNECTION WITH YOUR ATHLETIC ACTIVITIES AND/OR USE OF THE STRAVA WEBSITES, MOBILE APPLICATIONS, CONTENT, SERVICES OR PRODUCTS (INCLUDING, WITHOUT LIMITATION, ANY STRAVA TRAINING PLAN), AND PROMISE NOT TO SUE THE RELEASED PARTIES FOR ANY CLAIMS, ACTIONS, INJURIES, DAMAGES, OR LOSSES ASSOCIATED WITH SUCH USE. See more. Please gather all required documents and attach them to your answer to the ticket in the given period of time. If you begin your subscription with a free trial, we will begin billing your Payment Method for subscription fees at the end of the free trial period of your subscription unless you cancel your subscription prior to the end of the free trial period. If you are entering into this Agreement for an entity, you represent and warrant to us that you have the legal authority to bind that entity to this Agreement. Your rights with respect to Strava are not modified by the foregoing indemnification if the laws of your country of residence, applicable as a result of your use of our Services, do not permit it. If you request a transfer of ownership of a club, Strava may require you to provide certain documentation. If you cannot access each account, go to Account Access: Log In, Email, and Password Issues. Create a new support ticket and select the following topics: usually respond by sending a list of documents you have to provide in order to get the account reactivated. THE CONTENT PROVIDED THROUGH THE SERVICES, INCLUDING ALL TEXT, PHOTOGRAPHS, IMAGES, ILLUSTRATIONS, GRAPHICS, AUDIO, VIDEO AND AUDIO-VIDEO CLIPS, AND OTHER MATERIALS, WHETHER PROVIDED BY US OR BY OTHER ACCOUNT HOLDERS OR THIRD PARTIES IS NOT INTENDED TO BE AND SHOULD NOT BE USED IN PLACE OF (a) THE ADVICE OF YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, (b) A VISIT, CALL OR CONSULTATION WITH YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, OR (c) INFORMATION CONTAINED ON OR IN ANY PRODUCT PACKAGING OR LABEL. You can also get a status of your DNS to check if it is active on all servers. ; In the Users list, find the user. This shows up as My email is the same on both accounts, I logged into my account and all the data is missing, or I have two devices and they are both uploading activities into different accounts. Whichever the case, if you can access each account, see the instructions below to merge accounts. We expect all athletes to honor the Strava Community Standards and code of conduct as listed in these Terms of Service. Is your website security up to date? Strava profiles can only use one email per account. . You agree to use communication methods available on the Services only to send communications and materials related to the subject matter for which Strava provided the communication method, and you further agree that all such communications by you shall be deemed your Content and shall be subject to and governed by the Terms and applicable law (including laws regulating direct marketing communications with which you will need to comply with, as applicable). It can be a document to prove your identity, residence, phone number, tax information or several of those. YOU EXPRESSLY AGREE THAT STRAVA DOES NOT ASSUME RESPONSIBILITY FOR THE INSPECTION, SUPERVISION, PREPARATION, OR CONDUCT OF ANY RACE, CONTEST, CHALLENGE, OR GROUP ACTIVITY THAT UTILIZES THE SERVICES, INCLUDING ANY THAT ARE ORGANIZED BY A CLUB ADMINISTRATOR. If you used this email and password combination on other sites, we recommend that you change those passwords as well. After deletion, your account and data cannot be downloaded or recovered. strava access to this account is temporarily suspended. You agree that all notices, disclosures and other communications that we provide to you electronically shall satisfy any legal requirement that such communications be in writing. Also, be aware that there may be penalties for false claims under the DMCA. Termination of your account may include (x) removal of access to all offerings within the Services, (y) deletion of your information, files and Content associated with your account, and (z) barring of further use of the Services. Step: Send us your documents. Instructions for lifting this restriction have been sent to the email address registered to your Square Enix Account. I barely used Onedrive, no pictures there, hardly play games on my Xbox - last time was more then half a year ago and I've never send any email with harmful texts or anything. They will only be merged with your existing one and will not speed up the verification process. Notwithstanding the parties decision to resolve all disputes through arbitration, either party may also seek relief in a small claims court for disputes or claims within the scope of that courts jurisdiction. Please provide any details as to the issue you are experiencing along with the steps you have taken to troubleshoot the issue. You agree to pay the subscription fees, and other charges you incur in connection with your Strava account, whether on a one-time or subscription basis. After you have cleaned the malicious code, you may request code review via the button Request Review to see if the cleanup has been complete and successful. You may cancel your subscription at any time by going to your account settings. Then you'll need to enter the proxy email address (ex. Experienced riders looking for the edge in performance can access every conceivable measurement to improve performance by designing motivational train . Processing of the data you share with Strava, including location data, is essential to the Services which we provide and a necessary part of our performance of the agreement we have with you. You and Strava hereby expressly waive trial by jury. You are solely responsible for maintaining the confidentiality of the password associated with your account and for restricting access to your password, your computer and mobile device while logged into the Services. Strava grants you a personal, revocable, non-transferable, non-sublicensable and non-exclusive right and license to access and use the Services; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Services, except where permitted by law. This website uses Cookies. Ph: (714) 638 - 3640 You own the information, data, text, software, sound, photographs, graphics, video, messages, posts, tags, or other materials you make available in connection with the Services (Content), whether publicly posted, privately transmitted, or submitted through a third party API (e.g. What to do when your Strava account has been suspended? Your subscription may start with a free trial. I had the backup of all my important files in my OneDrive account. We first need to correctly identify the root cause of the issue you are experiencing. Access to or use of the Content or the Services from territories where such access or use is illegal is prohibited. We expect you to be respectful and we can cancel your account if you act inappropriately. Fax: (714) 638 - 1478. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and that the right to discovery may be more limited in arbitration than in court. 6y. In case of doubts, you can easily get help and assistance from the team at Astra. Strava shall have no responsibility to confirm the identity of athletes. You understand that by using the Services, you may be exposed to Content that is offensive, indecent or objectionable. If possible, they will reactivate your account or might request further documents. Secure your website from malware & hackers using Website Protection before it is too late. strava access to this account is temporarily suspended Our team will then check your case andusually respond by sending a list of documents you have to provide in order to get the account reactivated. After the ban expires, you will be able to access your account again but may be subject to further restrictions. If, in Xert's determination, the suspension might be indefinite and/or Xert has elected to terminate your access to the Service, Xert will use commercially reasonable efforts to notify you through the Service and/or by email to the email address associated with your account. In order to access certain functionality of the Services, you may be required to pay subscription fees. The hosting service may assist you in identifying the cause for suspending your website. Athletes changing from monthly to annual subscriptions will have the annual rates take effect at the beginning of the next billing date. If you, as an athlete or partner, create a club on Strava, you are responsible for ensuring that your club: (a) abides by these Terms of Service and our Community Standards; (b) does not claim or suggest an affiliation with Strava whether by using Stravas intellectual property or otherwise; (c) has the right to use or post all club content, third party or otherwise, including rights to use name(s), logo(s), images, trademarks, trade dress, service marks, copyrights, or other intellectual property; and (d) does not use the club to advertise or promote any contests, sweepstakes, or other promotions. Those documents differ based on the individual reasons your account has been suspended. 3.1 Remove malware from my suspended website. The following Sections shall survive termination of your account and/or the Terms: Content and Conduct, Clubs, Proprietary Rights, Your Feedback, Disclaimer of Warranties and Liability, Indemnity, Choice of Law and Forum, and General. Review and manage your Strava subscription. Below are the most common locate or merge account issue descriptions I hear from athletes. Strava may, in its sole discretion, screen, monitor, hide, refuse or remove any Content, or remove any Content that violates the Terms or is otherwise objectionable. If not writing then following up on cyber security news and preparing for my next article. Markham Skating Rink Schedule, Monday - Saturday 8:00 am - 5:00 pm Match Porto Chelsea En Direct, On the same day, for my safety, I changed my password using my Android devide. Then skip to the recommended section to begin troubleshooting. IF YOU ARE A CONSUMER RESIDING IN THE EUROPEAN UNION, YOU HAVE LEGAL REMEDIES IF WE CAUSE YOU LOSS BY OUR BREACH OR NON-PERFORMANCE OF OUR LEGAL OBLIGATIONS, OR BY OUR NEGLIGENCE, AND THESE TERMS DO NOT AFFECT THOSE STATUTORY REMEDIES. In the Admin console, go to Menu Directory Users. Please review them carefully. > If you are having trouble accessing one of your accounts, go to the Locate Account section above. They might be able to help you identify the infections and the infected files. This dispute resolution provision will be governed by the Federal Arbitration Act. Create a new support ticket and select the following topics: Suspension > Why is my account suspended? The failure of Strava to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. Strava Terms of Service Please provide the email addresses associated with your accounts and the steps you have taken to resolve the duplicate account issue. The Strava API Agreement ("Agreement") is made and entered into by and between Strava, Inc. ("Strava") and you. The Services function as a venue to connect athletes in a virtual information place. If you are a member, you can access the Boston Bulldogs Group. As a result, Strava has no control over the truth, accuracy, quality, legality, or safety of postings made by athletes using the Services. Our suite of security products include a vulnerability scanner, firewall, malware scanner and pentests to protect your site from the evil forces on the internet, even when you sleep. Then go to Strava.com to upload the files. Once you have restored the files, you need to install those files you backed up in the previous step. Did you recently receive a message Your Account Has Been Suspended, the site you are trying to access is suspended, account suspended contact your hosting provider or a similar message from your hosting provider? You agree to comply with these Terms and any supplemental terms which Strava makes available to you on the Services which shall form part of the Terms. Here's the difference: Temporary suspensions may be a result of unusual online behavior or some sort of safety check. After deletion, your account and data cannot be downloaded or recovered. Do you have the direct athlete URL you can provide to access your account? Based on the description, I usually know which direction we need to go to resolve the issue. Find out in 15 seconds. Registration options include adult registration, running to fundraise for Team for . A. The cancellation of a subscription will go into effect at the end of your current billing cycle. Lets get started! Any action related to the Terms, Content, the Services, and your relationship with the Strava shall be governed by, and construed and interpreted in accordance with, the laws of the State of California without regard to its conflict of laws principles AND WILL SPECIFICALLY NOT BE GOVERNED BY THE UNITED NATIONS CONVENTIONS ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS, IF OTHERWISE APPLICABLE. I am confident they will be benefited from this website. You agree that Strava shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services. This is the second of two parts of my Account Access series. Any downtime for your website is potentially damaging to your clients and to the website too. Privacy Policy Terms of Service Report a vulnerability. Both of us use BSNL's broadband connection. Generally we recommend merging the account with less activities into the account with more activities and/or merging activities from a free account into your Subscription account. Cause for such suspension or termination shall include, but not be limited to, (a) breaches or violations of the Terms or other incorporated agreements, policies or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Services (or any portion thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, and/or (g) nonpayment of any fees owed by you in connection with the Services. > If you do not know the password associated with one of your accounts, go toAccount Access Series, Part 1: Log In. If you have lost access to the email on your Strava account and cannot reset your password, contact us directly to resolve this. Google offers a number of free services such as Gmail, Adsense and Google Docs that require a single Google account to access. Here are some warning messages shown by Web browser if your website is infected. These are the first aids to a suspended website. Your account gives you access to helpful features like auto-fill, personalised recommendations and much more at any time, on any device. Brisbane Broncos Average Attendance, Drop us a message on the chat widget and wed be happy to assist you with your website. Strava Click to view larger image. You agree to pay the subscription fees, and other charges you incur in connection with your Strava account, whether on a one-time or subscription basis. Except as expressly permitted by applicable law or authorized by Strava or applicable third party service providers or advertisers, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Services, the software or Content available on the Services (other than Content that you may submit), in whole or in part. We cannot, however, guarantee absolute security of your account, your Content (as defined below) or the personal information you provide, and we cannot promise that our security measures will prevent third-party hackers from illegally accessing the Services or its contents. You have the right to opt out and not be bound by the arbitration- and class-action-waiver provisions set forth in this section by sending written notice of your decision to opt out to the following address: Strava, Inc., Attn: Legal Department, 208 Utah Street, San Francisco, CA 94103, USA. Sharing private information can pose serious safety and security risks for those affected and can lead to physical, emotional, and financial hardship. Air Canada Assistance Number, To pay any fee, you must designate and provide information about your preferred payment method (e.g., credit card, online payment service, a third party, like iTunes or Google Play, or any other payment method made available by Strava) (the Payment Method). If there is an issue with payment, then they will guide you to sort it out. If there is something new out there you can bet I will write about it. The shocking events of the last 24 hours clearly demonstrate that President Donald Trump intends to use his remaining time in office to undermine the peaceful and lawful transition of power to his elected successor, Joe Biden. Then, send that information to Support to help us troubleshoot further. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell for any commercial purposes any portion of the Services, use of the Services or access to Content. Learn how your comment data is processed. at the end of your email - some email clients have different country codes at the end, double check if you may have used your email with or without this additional ending, If the email address associated with your Strava account is misspelled, no longer exists, or if you no longer have access to the email's inbox, your Strava account is still accessible.