Please note: If you are applying for a refund for one of the below circumstances, this falls outside of the scope of the TicketPlan Protection, subject to the Terms and Conditions provided at the time of purchase, and a refund cannot be provided: If the circumstance is not listed above, it is likely it will fall outside of the scope of the TicketPlan Protection, however, please detail your circumstances in the box below and we will consider your request further. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. Please visit our help page or contact customer support for assistance. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. Request ID: 7a29b9b3cc1be708. UNLESS OTHERWISE EXPRESSLY STATED HEREIN OR IN ACCORDANCE WITH ANY TERMS AND CONDITIONS ISSUED BY A CLIENT, ALL PURCHASES ARE NON-REFUNDABLE AND CANNOT BE CANCELED. found at the bottom of this page. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. I bought these from AXS . In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. We also give them access to 24/7, multilingual . File a Claim | Allianz Global Assistance - Allianz travel insurance Cant get ticket refund from AXS MoneySavingExpert Forum Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. If the amount that you pay for a ticket is obviously incorrect, regardless of whether it is an error in a price posted on the Service or otherwise communicated to you, or if you are able to order tickets before their scheduled on-sale date, then we reserve the right, at our sole discretion, to cancel your order and refund to you the amount that you paid. You will be entitled to a refund unless otherwise notified directly by your point of purchase. For tickets to events located in the United States, the Service is operated by AXS Group LLC. Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. On one occasion I got as far as selecting the insurance. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Disabled seating is incredible on all levels of the arena. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence, to examine the plan. has anyone ever gotten a successful refund on an axs ticket? Ad . There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. We understand that these things can take time, so you can apply for a refund once you have this information, even if the event has passed. But with Event Ticket Protector, they won't need to worry. Click here. Therefore, we ask for: A completed medical confirmation form. I am supposed to submit a claim, with my email address - I can't get in. Besk vr hjlpsida fr mer hjlp och support. Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. All applicable fees and charges will be disclosed prior to completion of your purchase. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that you will not be exposed to COVID-19 at the event. who has the best covid cover for travel insurance? Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. It's all a fan needs, all in one app. Refund Policy | AXS Supplements Holder covenants not to sue any of Releasees for use of Personage as provided herein. If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. Such fees and charges may vary. Spent most of yesterday trying for the new show tickets. This means that you agree that we will have authority to conclude a sale of your tickets to a buyer on your behalf once you have told us to list the corresponding tickets for resale. Cover applies if an immediate family member or a member of the booking party tests positive. and our Holder grants venue permission to utilize their name, image, voice, actions, statements and likeness (collectively, Personage) in any form, format, media, display or other use made of, or at, the event in any medium, whether known or hereinafter created, or context for any purpose, including commercial, without further authorization from or compensation to Holder. If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. By using the Service, you agree to the Privacy Policy and Terms of Use. If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. and now it says "refund pending". We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. We all hate lines. The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. For all tickets purchased from 3 rd February 2020 Please visit XCover for full details about making a claim or an enquiry. Thanks for signing up for the event guide! or was there no option for you? Terms and conditions of sites linked to by or from the Service may vary by site. You must supply the required Payment Method and/or other personal information in order to complete your purchase. At the time of the sale, you will receive an email confirmation showing your net proceeds from the sale, and information on how the proceeds due to you from any sale transaction will be made available to you. You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. Listings are not considered retracted until they have been processed and a system confirmation has been issued. x. Please note we may require original tickets to be submitted, Sort Code or BIC/SWIFT code for accounts outside of the UK, You need Javascript enabled in order to submit this form, Booking Errors We recommend you contact the ticket seller directly to discuss the issue, Entry requirements or organisation of a venue/event. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. I purchased my tickets with my AMEX can I make a claim with them and get my money back? Online applications are received immediately and are our preferred method of submission. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. This policy will apply regardless of how the error occurred. Holder consents to a search of their person and property and waives any claims against Releasees that may arise from such a search. As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. Ticketplan's terms can be found on the Ticketplan website. If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Let us know what you were doing when this page came up, plus your IP and request ID Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund. How can I make a claim for my Ticket Insurance? - AXS Help Centre Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. a very friendly member of staff :) Date of experience: 16 February 2023. Buying Tickets - AXS Help Center Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. Front row or on the aisle? Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. For these reasons and others, the tickets and/or parking rights available for a given event can and do change rapidly. If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects Please read this Agreement carefully, because it is a contract that affects your legal rights. Travel insurance: which policies have the best covid cover? How do you send documents to Uber? We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. The ticket is valid only for the event, date, time, and seat location issued. AXS Tickets Reviews 2023 | JustUseApp Reviews Yes - If customer is prevented from attending because of a government mandate, this is covered. SEARCH/NO EXPECTATION OF PRIVACY. Ticket T's and C's | The O2 ugh I am raaaaaging. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. It may take up to 30 days before we are able to review your claim. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Pick your exact se. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. If transfer of tickets is permitted, there is no associated fee unless disclosed on the Service at the time of transfer, in which case fees will be charged to the relevant Payment Method on file. How do I get my AXS Premium tickets once I complete my purchase? How do I get my . Only items purchased on the AXS official website can be returned for refund or exchange. Then be careful what insurance you pay for. in the event description page, in pop-up boxes, or in an email). Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Apply for a refund. Please note: The account holder is liable for bank charges levied by the receiving bank. Stagecoach Festival 2023 Klicka hr fr att kontakta oss. All attendees must conduct themselves properly at an event. We reserve the right to increase or decrease these fees at any time without advance notice for future transactions. We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. You should evaluate your risk in determining whether to attend the event. IP: 141.94.161.174 Problem is I cant attend the event anymore :( so I cant get a refund. Fans may consider purchasing Allianz ticket insurance at the time of purchase. Hey did you end up filing a claim with Amex? TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. Are you looking for comprehensive cover for Covid cancellations? However, it is not clear if this would cover government advice. These documents are require to process your application and you are unable to submit your application without these documents. Trip Cancellation Insurance | AXA Travel Insurance For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. AXS Mobile ID (formerly Flash Seats) - UTATICKETS.com Please complete the online refund application form ensuring that you have uploaded all of the relevant documentation in support of your refund application, before submitting. We need you to provide specific evidence of illness or injury for the ticket holder affected. It doesn't apply to housemates who aren't family members or due to attend the event. Event date, time, talent, participants and rosters are subject to change without notice. I am so upset to now know I have to provide proof of an accident (police report, auto damage), or a doctors note, in order to be refunded; what a fucking joke. Let's swap Manns | GamehendgeSkier | CashorTrade.org Face Value Tickets Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. Axs Ticket Return Policy - unleashedagility.com There are no suggested results at this time. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. Create an account to follow your favorite communities and start taking part in conversations.
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