Home repairs, including emergency repairs, should be reported by calling 0800 408 6008. 3 0 obj
We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. 1 0 obj
Junior Interior Designer, Plater, Shift Manager/Shift Operations Manager, Regional Sales Manager, Customer Service, Administrative Assistant, Customer Service Advisor, Wedding Coordinator, Night Shift, Application Engineer. There's also additional service charges from 115.85 a week, this cost is eligible . We will first make sure that it is our responsibility to do the repair. If parts are not available or it is not an emergency, we will finish the repair within the relevant category and timescale. "People are suffering out there and there is not one councillor that doesn't have the same problem as me.". As a council housing tenant, you are entitled to a good standard of living. :L+Ftc[Sdu|^Y^. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. If you're a council tenant, you can find the department to complain to on GOV.UK Housing associations and housing cooperatives should have a formal complaints procedure on their websites. This is commonly known as filing a compensation claim for despair against a housing association landlord. The costs start from 133.38 per week for a one bedroom apartment and 156.30 per week for a two bedroom apartment. If the council has failed to act on issues that you have notified them about, you may be eligible to make a claim against them. Internal deterioration such as damage to carpet, walls etc. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. Our business support events remain cancelled for now. Wherever possible we will place the order immediately. Some of these repairs need to be inspected before the repair can be done. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support These are repairs which need quick attention and don't need an inspection first. The amount of compensation you receive will depend on the severity of the illness and how long it lasted.
Home Group | Watergate Court, Gateshead This policy gives every claimant who deserves to be compensated the chance to make a claim without having to worry about the financial implications of seeking legal help. Complain to the housing ombudsman The housing ombudsman is a free and independent service. From February 2016, current and ex-employees of Gateshead Council can access their payslips and other HR and payroll information via My HR and Payroll. https://www.gateshead.gov.uk/make-your-voice-heard, Understanding advocacy and how it can benefit the people you work with. Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. If we miss an appointment and we didn't contact you, please contact us.
Equipment services :: South Tyneside and Sunderland NHS - STSFT If it is, and we have enough information about the repair, we will place an order with a contractor to carry out the work. 2 0 obj
Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. We will ask you to pay for any repairs caused by damage or misuse of your home by you, your family or friends. Office hours: 9am to 5pm, Monday to Thursday and 8.45am to 4.30pm on Friday. They should all be done. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. Gateshead Council. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim.
Information, Advice, Services and Support - Gateshead Local Offer SEND The call-out team will make the property safe and arrange to come back the next working day to finish the repair. xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. E6 2JA. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. The council is responsible for most repairs to your home. Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation.
News - GO Gateshead "The garages at Leam Lane had already been condemned, and we were working towards . : 50K - 53K. The findings were reported in a paper for the authority's Housing, Environment and Healthy Communities Overview and Scrutiny committee which looked into the efficiency of housing repairs carried out by the council. Repairs & Voids. We hope to reschedule these eventsat a later date. We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. about Our Customer Scrutiny Panel needs you! We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. However, our partners are continuing to deliver a series of . To access this support or speak to an advisor, contact Business Gateshead today. <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>
Repairs - Gateshead Council Home Housing Your home Repairs As part of our commitment to quality services, we aim to provide a reliable and quick repair service. Some work to your home is done as part of a planned maintenance or investment programme.
Business advice and support - Gateshead Council Copyright Andy T - 2021. Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare . Ian Mclackand, Gateshead Council's service director repairs and building services, said: "In relation to the repairs backlog, we are just over halfway through that now. Cllr Bernett continued: "I hope it works and I am glad we are doing something about it, but I tell you what, it needs to work fairly quickly.". Please take a look at the full job profile via this link, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get alerts to jobs like this, to your inbox. Youll be paid a competitive salary plus additional allowances where relevant. Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly. You can also include claims for loss of earnings and care costs if necessary. You will need to provide evidence of your illness, such as a doctors note, and prove that the council had a duty of care to you as their tenant. Were truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. Thank you so much. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. stream
One of those opportunities is our Customer Scrutiny Panel, which is open to both tenants and leaseholders of The Gateshead Housing Company. When an item in your property needs replacing, we will try our best to use materials which are the same as the existing ones. Our housing offices are currently closed to the public. Exterior areas External walls, the roof and windows for example and also any structural issues that may arise. Wednesday 2nd November 2022. Failing to do so may result in compensatory damages being awarded to tenants for injuries caused by the council/associations actions or inaction. We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. Housing Disrepair Gateshead Now is a collection of the latest news from Gateshead Council.
Complain about council or housing association repairs Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . Gateshead, England. Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. All rights reserved. The contractors are currently repairing seven properties a week. <>
The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening.
Appointment Types - Gateshead Council If you experience any difficulties using this service, please email housingenquiries@gateshead.gov.uk. The department is on the lookout for more callhandlers and building technicians. I have to tell you, this week I have had four complaints that have been going on for two years. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog.
If this is not possible, we will replace with the items we hold in stock. The 2011 census, stated that the Metropolitan Borough of Gateshead was 67.0% Christian, 0.9% Muslim, 1.5% Jewish, 23.9% were not religious and 5.7% of the population refused to state their religion. I have got this complaint, they monitor it and see it through to the end. Please ask your Neighbourhood Housing Team for details. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury lawyers would discuss your case with you before offering valuable advice on how best to proceed in filing your claim.
Gateshead Council Section Manager - Repairs Job in Gateshead, England Repairs update You can now report your non-emergency repairs. If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. As part of our commitment to quality services, we aim to provide a reliable and quick repair service.
These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity.
Gateshead Council Jobs in Durham DH1 - 2022 | Indeed.com endobj
disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form.