Please contact the moderators of this subreddit if you have any questions or concerns. I didn't realize it worked like a chat, and someone did respond to me quickly, but I had closed the window and didn't see the response until today. Thanks! and our Reddit and its partners use cookies and similar technologies to provide you with a better experience. The metal cable is entangled in my chain-link fence and poses a serious hazard if there was a lightning storm. Usually 911 dispatch has unlisted numbers for utilities. Make the report to that person.. In the meantime, can I just roll up the abandoned material as best as I can and leave it in the alley? I double-checked our systems and it looks like our tech Esteban was out on the 6th to complete the aerial line raise successfully per your request. Let us know. We're sorry that didn't solve your issue. Thanks! Please call 1-800-494-4000 to report a gas or electric emergency, or to report an outage. Some utility companies mark or paint their lines. Performance & security by Cloudflare. How much notice do you need to give Comcast to cancel? Our actual service provider ATT evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. There are low-hanging wires at 209 and 215 South 10th street, Nashville, TN 37206. How do I report a downed telephone line? Hello saftek and welcome, You should contact 1800-391-3000 and speak to any technical agent and request them to put in a Saftey ER ticket and a wiring crew will be dispatched to you location. How To Repair A Cut Underground Cable Line, Question: How Much To Repair Comcast Cable Box, Question: How To Repair Cut Electrical Cable, Question: How To Repair Cut Internet Cable, Quick Answer: How Much To Repair Outdoor Comcast Cable Box, Quick Answer: How To Repair A Cut Directv Cable, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Box, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Tap. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Jul 2007 - Sep 20169 years 3 months. ET. Please call this number (855) 307-4896 to set up your service. DO NOT TOUCH downed lines or anything they are touching. Thank you so much for contacting our Xfinity Support Team over Reddit. Should you experience further issues, please create a new post. Cloudflare Ray ID: 7a2ad44e3df86ef8 Then it tells me it can help me better if I sign in. In the 'To' line, type "Xfinity Support" there. I would like to report down wires in my back yard for the second time. Hi, @user_af7a95. Cookie Notice How to stay in touch with Verizon during an emergency I am a bot, and this action was performed automatically. We've had a downed wire touching our building for about two months at this point. Report A Downed Line. A recent storm brought down a tree which took down one of the above ground cables by my house. STAY AWAY from downed power lines. Click Continue. The wires at my rental property are on the ground. Include the words "Firewall Investigation" in the subject line. The British Broadcasting Corporation ( BBC) is the national broadcaster of the United Kingdom, based at Broadcasting House in London, England. Store Locator Status Center Check for outages and troubleshoot your services. to Call your mayor's office. Another option is calling the power utility since its their pole and Comcast isnt maintaining their infrastructure on the pole. Comcast Xfinity Outage Map. Youve reached the best place and perfect person to help with virtually all of your account needs! You may have to enter a lot of personal information to get connected, including your ZIP code. The action you just performed triggered the security solution. Let us give you a call as soon as an agent is available. If you have questions about your services, we're here to answer them. Xfinity Outages | CableTV.com how do i report a downed comcast line? - tourdefat.com New comments cannot be posted and votes cannot be cast. An official employee, such as myself or whoever is first available, will respond. Stay put and call 911. If you receive overhead electric service, your electric system con- sists of the following: 1. There is no cost to you to replace/bury a drop and your yard will be restored to its original state once the drop is buried. It is owned by Sky Group, a division of Comcast.In 2019, Sky News was named Royal Television Society News Channel of the Year, the 12th time it has held the award. Thanks. If you see a power line on the ground, don't assume that it is not energized or that it is insulated. If you're lucky and it's only phone or cable, they'll coil the wires safely out of the way, and notify the provider (s). Connectivity and managing Your Comcast Business network. A strong line of storms passing through Southeast Tennessee downed trees and power lines across the region Friday afternoon, but there were no reports of injuries as of 3:25 p.m. EST. A South Carolina jury found Alex Murdaugh guilty in the fatal shootings of his wife, Margaret, and their son, Paul. Report downed power lines at 713-207-2222. Report it as a hazard to your local PD, maybe they have a better contact. Can you direct message us your name and address, please? Then, to let us know why you're calling, say Line is down.. Asking on behalf of my place of business. An official employee, such as myself or whoever is first available, will respond. I also appreciate you taking a moment out of your day to reach back out to our team! Its important that you dont exit the vehicle unless youre in imminent danger. Xfinity Status Center - Check for Service Outages In Your Area Call 911, which will get the FD out to asses the wire (s). Xfinity Outage Map Lansing MiWith Smart Home Manager, you can: Get help Press question mark to learn the rest of the keyboard shortcuts. Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I'll bring it to the attention of a board admin, I know that doesn't do you any good now. Hello @user_300363 and thank you! Dial 333 to get connected to a customer service representative. For more information, please see our Help with my Comcast issue First: share to improve GetHuman3339193's odds Strength in numbers! The modem then uses an Ethernet cable to connect to your computer or router, which is what gives you access to high-speed internet. I do apologize once again for the delay on our end and sincerely appreciate all your patience! My electric company has been out already and have told me that it is Comcast's issue. Please send us a direct message to "Xfinity Support" with your full name and address. We've had a downed wire touching our building for about two months at this point. By selecting Accept all, you consent to our use of Cookies. 7 years ago. Press 0 a lot. I suspect it's an old wire). Who removes tree branches resting on utility cables in easement? I called 800-288-2020 and was told to call Risk Management at 800-894-0374. To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. How do I report down a cable line? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Wireclub Review Step-by-step Wireclub Login Process 2023 | SDA Studio Kft. I am a bot, and this action was performed automatically. Internet Security with Xfinity - Report Abuse I have a downed wire in the middle of the street. Find it by doing a Web search for the words Pepco equipment responsibility. The wire to your house is Pepcos responsibility; past the weather head, its yours. Let us know if you find downed or uncovered wires or cables in your area. How do you fix an exposed wire without electrical tape? To qualify for the credit, customers must: 1. Curious how long a ticket will languish in the system now until a person gets in touch again Hello and Happy Thursday, Suzanne! Privacy Policy. Sky News is distributed via an English-language radio news service, and through online channels. . Update on June 10, 2021. Wires down in your yard: Who is responsible? - ABC27 Contact Us - Customer Service Phone Numbers & Chat | Frontier It has been severed months ago and left hanging. Voting closed 14. If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Thank you for reaching out to the Digital Care Team. I can understand your view and that is why we have implemented alternative platforms such as Twitter, Facebook, Reddit, and here! How do I report this? Ask for the Comcast liason. How to File a Complaint Against Comcast - Your Options - FairShake Here is a list of frequently requested telephone numbers: Cable. Report an Issue - Xfinity Support How do I know if my home is wired for Comcast? BBC - Wikipedia Yes, Comcast will come to your house to install the cable lines and equipment to your home. Contact Comcast and let them know of the down landline problem. An official employee, such as myself or whoever is first available, will respond. You will need to contact a tree trimming service yourself. There are two wires hanging down, one black cable wire and the other a twisted metal cable which appears to be the ground wire. It's not the power line and I don't think it's the regular cable either because there's no service outage. Lafayette, AT&T Community Specialist 1 0 C Carlosifernandez New Member 2 Messages First, your internet service provider sends a data signal through the coaxial cable, or coax cable, into your homespecifically, to your modem. A drop-down list appears. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. This website wants shut I hope youre having a great week so far! I see where the report number has changed, it use to be the main number 800-288-2020 that may have something to do with it. Then Call Us. How do I get Comcast to fix a cable line? - MetaFilter A coaxial cable is capable of carrying current. How Do I Report a Problem with My Comcast Landline? - GetHuman Click the Check for Issues button. Report a Problem Full Outage Map Problems in the last 24 hours The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. The tubing will start to shrink almost right away. Emergencies and Safety | Consumers Energy When asked if you want to order new service, say "No." The tree and the cable are both on the grass verge next to my property. Hello saftek and welcome, .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, How on earth can you reach a human to report comcast wires that are lying in the ground? Reporting this to comcast seems to be a problem. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window Press Enter to send it. The next best way to talk to their customer support team , according to other Comcast customers, is by calling their 877-228-8567 phone number for their Call For New Service department. Don't touch anything or anyone in contact with a downed power line. While 800-934-6489 is Comcast's best toll-free number, there are 14 total ways to get in touch with them. Then it thanks me for signing in. Adding to this post, because the instructions didn't say to wait for a response when using the private message option. Penal Code 591 PC is the California statute that makes it a crime for a person to maliciously disconnect, remove, injure, or obstruct any telephone, cable, or electrical line. Occasionally there is a mix up and Comcast forgets to bury the drop. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, The telephone/cable main line is sagging across our drive. You can call us at 1.800.VERIZON (1.800.837.4966) or chat with us by clicking the red Chat Now button on the Contact Us page to report a downed line. Whenever there is an outage, your first step is to report it via email or twitter. how do i report a downed comcast line? - perfumexo.com Call 800.288.2020 . Comcast does not do tree trimming. Downed Wires | Baltimore Gas and Electric Company Choose the option that best describes your situation. A drop-down list appears. That's not what we want to see! (You can also find Xfinity Assistant by clicking the Chat with Xfinity button in My Account.) Rod Furlan is a crook and Thief and should be held accountable. Step 1: Inquiry. Who do you call for a downed cable line? I am at a loss. Throughout our history, DISH has always put customers first. If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. Welcome to the Xfinity community! Talk to Us. In order to get started can you please send me a Modmail message with your full name and service address? You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Call us anytime at. I am a bot, and this action was performed automatically. Someone on the digital team has put in a ticket, so I am hopeful this can be resolved. Create an account to follow your favorite communities and start taking part in conversations. Companies respond better when others are watching. Our team can assist with getting those downed wires raised. How to report a downed wire if I'm not a customer? In the top right corner, you'll see a little chat icon near the bell icon. Press Enter to send it. Verizon Customer Service - Contact Us | Verizon Help Center and Support Discussion. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You aren't allowed to. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. This post was marked as closed. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.
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