We are absolutely sorry to hear what you experience. Looking for the best way to buy and sell mobile tickets? FAQ. We absolutely value your feedback and apologize for the stress this may have caused you. I looked up reviews on this site and was a little worried but decided to move forward anyway and was pleasantly surprised. If there is more I will do that as well lost time and money. The third party did not send us the electronic tickets. In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. My friends and I attend several differant venues and purchase tickets online. We spent $700 and had our experience ruined for really no good reason. On the BBB, VIVIDSEATS has over 100 complaints over wrongful billing, just in the last 36 months. Never again. We can see that your tickets contain a standard disclaimer at the bottom, but we can assure you that you will have no problem using these tickets. After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. Original review: Feb. 9, 2023. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. He said I should post the tickets for sale. I found two separate listings for tickets in the same section and row. Paid over $300 to an event that was postponed minutes before it was scheduled. This information will help to determine next steps. Full refund and apology for lack of ticket delivery. Explain your situation and why you wish to receive a refund. I am very disappointed in not being able to attend the show. If you have any additional questions, concerns, or would like to discuss the resolution provided, please feel free to reach out to our specialized team via Direct Message over social media, and we'd be happy to discuss this further with you. One arrived by mail with a "Lot 16" other was delivered electronically. It is free to list your tickets on Vivid Seats, but there is a 10% commission taken out of the final sale price. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. That being said these tickets cost me 3x as much as directly purchasing from Off The Hook comedy club. Vivid Seats Review: Is it Legit, Reliable or a Scam? Vivid Seats complaints 101 E Erica Minz of Lake Forest, US Jun 14, 2022 2:25 pm EDT Verified customer Received incorrect order June 13, 2022 I purchased concert tickets. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Good Grief. Tickets to Aint to Proud Stage Play in West Palm Beach. VIVID CONFIRMED THE TICKETS IN A DIRECT E-MAIL AFTER MY CALL. They can see this but they refused to issue a refund. We encourage you to reach our to our online support team by sending us DM on social media. They are allowing resellers to accept refunds from Ticketmaster while shafting the ticket purchasers by not offering meaningful refunds. I wish you didn't exist. A link has directed you to this review. Date of experience: November 28, 2016 Useful Share Advertisement DS David Simonich US Nov 27, 2016 In this guide, I will be reviewing Vivid Seats in detail. The total price was $1405.95. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. Worst ticket platform that gives two sh*ts about their customers. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Beware. Recent customer reviews are positive. greenthumb47 , 2022-08-02. My initial attempt to create a Ticketmaster account I got an error message the App didn't recognize my email address. Vivid Seats ranks 27th among Tickets sites. He was very polite, professional, kind, and made the process very easy! I was going to the AFC championship game and bought a parking pass from Vivid Seats.
2. bradsaid 1 yr. ago. The following is a chronological timing of the events that occurred: They have a helpful blog about big shows and games that you can get information about, learn the schedule, and find .
Vivid Seats gets you the best seats in the house | CNN Underscored The goal of Vivid Seats is to offer the best out-the-door-prices for a wide variety of tickets. Purchased Celtics tickets in August 22($870 confirmed seats ) for October 2,2022 game. Its not right that they say they have no control over the seller. We understand how this may be upsetting for you. 1239964100050. The Insurance is not included. Will be buying more tickets from them in the future.
Please do not purchase tickets through Vivid Seats - Tripadvisor Well they sold me another ticket on the other side of the stadium away from my partner when I know I slowed down to make sure we at least got the same section. Called customer service and she said we have to fill out a form and wait. In my other order, my tickets didn't arrive until the night before the concert; that was a little nerve-wracking, but their customer service and chat support was great and they assured me they would monitor the situation. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. The insurance was $65.82. We paid $1,279.45 for these tickets. We appreciate you bringing this matter to our attention and will be following up with you again soon. I made sure to use a credit card with fraud protection and I was prepared to call customer service if my tickets weren't sent to me within 24 hours. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. For the love of whatever deity you believe in DO NOT BUY EVENT TICKETS FROM THIS SITE. 1st time user. Eugene was very helpful with my questions. I entered a .con rather than .com by mistake on my email address and therefore never received my tickets. He'll be heartbroken. The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. Can I exchange my tickets for a different quantity, or for tickets to another date or event? Takes no accountability for a time glitch that had us go to a show at the wrong time. 3 for $533.58. Yes. We have diverse sellers to provide many purchasing options for our fans to have a great buying experience. I really hated it when there was a purchased trouble online, but his speed of troubleshooting was very good.
Going to more events with Vivid Seats gets you to more events. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. These people are thieves and liars. We recommend the company for anyone looking for deals on concert tickets or shows in the United States. I'm very disappointed in Vivid Seats. Vivid Seats - Empowering every fan to get to the live events that shape their most vivid moments and memories. Claim your listing for free to respond to reviews, update your profile and manage your listing. We always want to provide an excellent buying experience for our fans and encourage each fan to contact us if there are any changes that need to be made prior to their desired event. This is clearly a loophole being used often by venues to protect these ticket scammers. IE, Hundreds of people are standing in front of you. I paid $322.17 for 3 seats. Please refund me the differance between what you charged me and what the tickets actually cost. A refund or seats in RTC4. TLDR: They dont allow order cancels if you make a mistake and wont do anything to help you if you need to sell the tickets you bought forward after you reviewed seats on different sides of the stadium. Purchased 2 tickets to an NFL game with buyer ticket protection, seller stated tickets transferred, provided Vividseats with a fraudulent email, after spending 6 hours on phone calls, no help at all. Products used:Tickets for an upcoming football game.
Vivid Seats Reviews - vividseats.com - Review Centre Vivid Seats: Reviews, Complaints, Customer Claims, Page 3 | ComplaintsBoard When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. I attempted to purchase regular GA tickets for the upcoming Fall Out Boy concert in Virginia Beach and after check out realized there was only one ticket when I KNOW I set the purchase number to two. and their online chat system is useless. Here's what happened: Vividseats sold us three tickets, 2 of which were from a 3rd party. Credit care company is stating they rejected my dispute because all sales are final.
Vivid seats scammed me : r/Scams - reddit The. Vivid Seats to Participate in RBC Capital Markets' Global Technology, Internet, Media and Telecommunications Conference and Credit Suisse . All I got was a run around, excuses, and finally no response what so ever. I purchased four tickets for a basketball game and informed the customer service person that I needed handicap seats. Enjoy reading our tips and recommendations. I called before the event and after. It goes against our guidelines to offer incentives for reviews. Vivid Seats Inc has always been and remains a company that is talked about and written about a lot. B. Berlinda G. Today , California.
Vivid Tickets Loses Top Rating From Better Business Bureau After I tried not to trip thinking I could sell them forward. Her personality was fantastic and the whole experience was just perfect. Wed, 11 May, 2022 at 5:09 PM. We want to make sure that orders are accurate, so please DM us your order number on Facebook, Twitter or Instagram so we can resolve this. We value your privacy. Not game day yet so have not opened app for seats. Thanks Vivid Seats. I cant understand why a company would allow a third party to sell tickets before the venue even has them and for triple The price for general admission, now Ill be the one with the most expensive ticket there and the worst seats smh never again. Very helpful indeed! Very deceptive and unfair marketing. All persons or entities residing in the United States, its territories, or Canada, who at any time on or before April 1, 2021, purchased a .
Vivid Seats Review | Top Ten Reviews Yes. Great service. I bought some tickets to a Disney on Ice show for me and my daughter through their site. Bought 6 tickets and only 4 were transferred. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. Customer service would not help since the event was technically postponed and not cancelled. Further, since the tickets are purchased under false names, if a show is postponed we cannot contact the purchaser to let them know. Ticket master from now on! I don't expect they are willing to give an apology. I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. Vivid Seats Seatgeek Vivid Seats vs Seatgeek - Tickets selection You can often hear a lot of complaints about the choice of tickets on this service. None of the options worked for us NEVER will I use this company again.
VividSeats.com = Robbery!!! | Los Angeles - Yelp Vivid Seats is a third party ticket marketplace that has grown in popularity over the last number of years. Do not trust Vivid Seats!!!! Vivid Seats is an independently owned and operated online marketplace. I never received my tickets but was charged for them. So I recommend never buying anything from this place. Amazing, helped me out big time when my credit card was having trouble with my billing address and Richard was able to sort it out perfectly! I had to purchase four more tickets that were handicapped seats from the venue. All for the seller, not for the customer. What kind of scam is this? Vivid Seats complaints 102 M MikeArmstrong82 of Independence Kentucky, US Jan 17, 2022 11:00 pm EST Delivery of tickets Vivid seats is allowing a seller to first post a date of estimated shipping for the day after the event. I just bought Madonna tickets for the Cleveland, Ohio show August 2, 2023 show. We were able to review your order file and confirm that there was no communication for your order until after the event had passed. I have been to several concerts in the past not ever have been treated like this saying I have withheld money from y'all, if you find the reason y'all should reach out and find out what happen instead of assuming* y'all need to take me off y'all's email listings if y'all aren't going to let me purchase any more! When the tickets never came, I contacted Vivid repeatedly. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. These seats sell for $35.00 each. Of course they kindly offered to repost the tickets with all sellers fees and zero guarantees. How you capitalize via mass buyout of tickets and resell with fees and markup prices. All they say is their sry, well so am I! 100% Buyer Guarantee is a complete falsity.
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