arriva customer service arriva customer service

We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. Tight schedule? On our confirmations, we are booked into **** and ****. To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 Pol. arrivia vacations India pvt Ltd Theres no jargon in our rights guides. The legitimacy of the processing of your data is your consent granted by marking the corresponding box. Note that train tickets sell out, Arriva and other operators generally charge a lot more for last-minute tickets or for tickets bought in person. 5 passengers total in 2 cabins (3 and 2 respectively). Locate me. Customer Service Representative 2 salaries. Based in Sunderland, England, Arriva is a major transportation provider in the UK. To make a complaint, please contact our Customer Services team by clicking here . Salarischeck. Most UK consumers are already frustrated by the time they start reaching out to customer support teams. For TfL-contracted services in London only Arriva Customer Services, FREEPOST ND 6721, London, N22 4BR. So we paid for nothing. Werkgevers / Plaats vacature. 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Waiting for hours in a phone queue to connect with a live Arriva customer serviceagent will only add to your ire. Bus arrived in split almost 1 hour late. We are recognized as a global leader in business, across our industry and among our suppliers. Then like us on Facebook and follow us on Twitter. The journey was efficient and well organised, only delayed by the passport control process. Arriva - never again, We missed our Ferry because the bus was late! We're happy to help. More importantly, large companies like Arriva often have incredibly long phone queues. Customer Reviews are not used in the calculation of BBB Rating. we had to run everywhere and nearly missed the fly. In addition, I was charged a $99 membership fee per cabin (x2) for their rewards program; at no point was this fee discussed or disclosed to me at the time of booking. You can access the Arriva Live Chat service by visiting the company's Contact Uspage. You are already subscribed to this newsletter. Contact our sales team Help/Support Our support team is always ready to help. 2023 Resolver Consumer Online Limited. Im shocked that this behaviour is allowed. I have written to arriva to complain about the awful service we experienced. Seat assignation wasn't adhered to. Follow. Instead, theyre full of the info you need to get things sorted. All product, news and changes in the site will be showed for your region. Questions? Begin van hoofdcontent. Extensive travel options that easily integrate with your existing platform to drive sales and increase program value. So I lost 25 euros and went to ither bus to Zadar (and then to Starigrad). The whole process should take no longer than 10 working days. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. Best and worst companies at resolving issues. Arriva Bus Help Portal Arriva plc. If you are calling from Belgium, the number is 0800 79961. Help us to personalise your experience on Arriva Bus by setting your default location. We were told we were booked into **** and **** on the Nieuw Amsterdam which are adjoining rooms. Conveniently search for Arriva bus schedules and Arriva prices to choose an option that best suits your needs. There are multiple ways to contact Arriva customer service. Phone: (602) 749-2100 Job Title. Arriva also has an online chat platform for people who have minor issues to resolve or quick questions. Arriva Bus (UK) Reviews | Read Customer Service Reviews of www.arrivabus.co.uk Vehicles & Transportation Arriva Bus (UK) Arriva Bus (UK) Reviews 2,217 Bad 1.2 VERIFIED COMPANY www.arrivabus.co.uk Visit this website Sort: Most relevant C. C.F 17 reviews GB A day ago Just seen the news that Arriva is Contact Arriva Bus customer service Resolver can help you send your complaints to Arriva Bus. Well guide you through the process. I contacted Arriva customer service asking for a refund but they refused, even though they agreed that the cancellation was for 'operational reasons'. Discover how our travel solutions can help your business. We stopped for a quick comfort break at a service station which was good too. Calls to Arriva are free, but if you call from a mobile, standard mobile rates apply. Whether you need help getting in touch with the Arriva customer support team or want to find agencies to help with your unpaid bills, DoNotPay has got you covered. we were going to airport booked our trip with save amount of time for all things which had to be done before departure, and bus arrived 1:10 later, we had to wait in the boiling sun. I committed over $5,000 to a cruise last April based on their agent's assurance that three free perks were included in the package . Unfortunately, it isn't always easy to get in touch with a live support person when contacting companies like Arriva. Weve helped millions of people find a resolution. DoNotPay is the perfect tool for solving problems and getting things done. 378 reviews. Unfortunately, it is impossible to travel with a pet on the bus or in the hold of the bus with Arriva. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Contact Us. This is a sure way to escalate your complaint so that an acceptable response is received. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00.Friday from 08:30 to 14:30 h. If you have lost an object on our buses, at Arriva we help you find it. thx god airport crew was able to help us. Arriva Bus Help Portal What is your complaints procedure? Just raise a case and leave feedback after. Jobs; 76. 3.3. If you find a suitable trip, you can go ahead and get your Arriva ticket from us. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. Our world class team of experts is always here to help. Bus was not on time either on departure. As a result we reached Dubrovnik 3,5 hour later almost at midnight so our evening was ruined. E-mail: enquiries@arriva.co.uk. Most computers will open PDF documents automatically, but you may need to download Adobe Reader. Need to get in touch with us? inquiries@arrivia.com Inloggen. What is arrivia? Ask your question through WhatsApp Contact us through Twitter or Facebook Call Arriva Write to us Your bus was 15 minutes early to the bus stop and didn't even stop for us!! Avoid paying for tickets using the app. Autobus nie zatrzyma si na wskazanym przystanku i odjecha nie zabierajc nas. all our trip plan was messed. For some reason I feel very much not trust icruise.com or arrivia.com (why is arrivia has my info from icruise.com to contact me). Salaries; 4. However, if you'd rather complain directly, you can use the above address to contact Arriva Bus. The bud arrived on time and was on schedule throughout the journey. Contact our PR team Read the latest news in our newsroom 2023 Arrive Learn more about Resolver Pro and how to claim your business. Arriva offers tram, train, bus, coach, and waterbus services. Arriva offers a best-in-class experience to all travelers so you're sure to have a pleasant bus trip. So I called customer service on next business day of 10/31/22. No, there is no WiFi on Arriva. If you've recently had a problem during one of your Arriva trips, contacting Arriva customer serviceis an important step towards getting the help or compensation you need. Photos; 20. You could be waiting for hours for the opportunity to submit your complaint. Open your web browser and sign up for DoNotPay. When I received email confirmation, there were two issues. Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. 302 - A wing, Eureka Tower Mind Space Anyway, I ****** and learn so many complaints on here. Busbud is an authorized Arriva ticket seller. Desplzate de forma segura, cmoda, sostenible y todava ms asequible! Average salary for Arriva Group Service Controller in Worcester Park, England: [salary]. This business is in an industry that may require professional licensing, bonding or registration. There are no meals or snacks offered on Arriva buses. Below you will find many ways to come in contact with us. BBB is here to help. Get weekly updates, new jobs, and reviews. Arrivia is the largest stand-alone travel loyalty provider in the world. Toll-Free (888) 320-4234 Arriva's customer support team can assist you with lost items, late arrivals, rude drivers, and more. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Arriva Main Customer Service Number. We offer businesses added benefits that help attract new employees and retain existing ones through travel reward programs. Bad Customer Service. Don't worry, the bus will make stops during your bus trip so that you can stretch your legs, use the toilet and get some snacks. When taking the bus with Arriva, you will be able to enjoy Standard seat. Registered No: 347103, Arriva plc Can I make a complaint on behalf of someone else? 3.3 out of 5 stars. Bus not coming at all, allegedly because an accident on the road. No, there aren't any power outlets or USB plugs on Arriva. Horrible staff; not friendly, dont speek English and a bit arrogant. Need to find a different location? This business offers travel products and services. Overall a great experience to get around. Resolver is free. Therefore, by searching on Reddit, it becomes easier to know about arriva medical customer service more as all of the comprehensive details of it are available, be it the function, size, or brand. Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Bus driver told me it was incorrect bud and wouldnt let me on, I found out later that it was the correct bud, I had to buy a new ticket because of the unhelpful staff, I've bougth ticket to Starigrad but when I was at bus station driver told me that he dont go to Starigrad and it's other destination. Data will not be transferred to third parties except legal obligation. Resolver can help you send your complaints to Arriva Bus. . Interviews; Arriva Customer Service Representative yearly salaries in the United Kingdom. Date of experience . What is the depot disciplinary procedure? The location for the bus pick up in Vodice must be changed immediately to the main bus stop, as anyone else would have missed the bus entirely. We help businesses sell more to their customers by providing incentives, irresistible travel discounts and inspiring memberships. I did not really enjoy Arriva Medical due to we were calling the same patients over and over again (typically once or twice a month) offering them products like a back brace, heating pad, knee brace, or erectile dysfunction pump. Busbud is a bus and train search tool - we include Arriva routes, schedules and prices in our searches along with many other train and bus companies. Did this answer your question? I was told I was booking adjoining rooms **** and **** at $1399/pp for first two passengers in each cabin and $799 for the third, plus taxes and port fees. We help businesses with membership groups provide travel solutions that engage their members with personalized marketing and branded customer service capabilities. You can be certain that youre talking to the right person at the right time. It was an awful experience. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. Average salaries for Arriva Customer Service Representative: $34,416. Both drivers were polite and helpful. Accordingly we missed our bus (which was anyways late over an hour!). Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. We paid as we were really upset and then he told us to get on another bus as we were causing trouble even though it was the last bus. Customer Service Representative yearly salaries in London, England at Arriva. Great busses! Will Arriva Customer Services speak to my Insurance Team or Solicitor in the event of an accident? The short of it is that we had no working bathroom, a rude and uncommunicative driver, and a four hour delay. Upload je cv. 912 260 418. Winter opening hours. Congratulations!! Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00. This way, sub-standard customer support doesn't result in you being left empty-handed. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. All product, news and changes in the site will be showed for your region. Admiral Way User reviews from travelers who booked their tickets with Arriva. In contrast to Macclesfield and Winsford, Arriva Midlands notes that the proposed closure of Oswestry depot will leave customer journeys "largely unaffected." What it describes as the "main" services at Oswestry will transfer to other Arriva depots in Shrewsbury and Wrexham, although five tendered services operated on behalf of . Not what we asked for at booking. No worries, you can use your time on the bus to catch up on some much needed sleep! Arrivia is the largest stand-alone travel loyalty provider in the world. We were directed by the staff to the misleading bus stop (old one). Scottsdale, AZ 85254 Registered in England. Thanks for those reviews and I am done w/ icruise.com (and will not dealing w/ arrivia.com)Folks beware !!! Current departure times Scheduled services Diversions and obstructions Railway construction Additional transport services Traveling with a disability Travelling with a bike, pram or stroller Season tickets and tickets (E-)tickets Season tickets OV-chipkaart OVpay Travelling with children Arriva Flow Service & contact I have a question There are multiple ways to contact Arriva customer service . Driver charged extra for luggage. The next day, I began to get harassing emails from *************** repeatedly threatening to have canceled our reservations. Get started now and lets get this sorted. You will receive your e-ticket by email when booking on Busbud. Driver forced us to pay for travelling with luggage even though ticket says this is included. With our coverage of all available Arriva bus lines, we make sure you are able to get to where you need to be. Here's how you can use DoNotPay to skip Arriva's phone queue: That's it. The bus stop and drop off point at Bakar was on the highway, with no safe route to walk to the city. What salary does a Customer Services & Support earn in your area? Busbud provides you with Arriva phone number so you can easily reach out to them. 320 vacatures voor Customer Service in 8251 Dronten op Indeed.com. Find your contact For corporate enquiries, we can be contacted via the details below. If you have a lengthy complaint to make and would like to mail it in,send it to: Any time that a company like Arriva fails to deliver the services that you've paid for, you can count on DoNotPay to help. Please check with your phone provider if you are unsure about how much a call will cost. Discover how our travel solutions can help your business thrive. Get started now by subscribing to DoNotPay. Everything worked out perfectly. Simply show your ticket on your phone along with a valid photo ID to board the bus. Staff was not speaking english in Veli Losinj, which was not really practical but everything went well. My BAD experience begin with years booking with icruise.com but last week 02/24/2023 after checking out online icruise.com but because of my job and I have to back a diff time to browse but then I got a phone called from *************************** / Personal Vacation Consultant from arrivia.com (his announcement said for icruise.com) but in my head I never recall my icruise office from AZ. Alwaysclose to you. Need to file a complaint? Reviews from Arriva employees about working as a Customer Service Representative at Arriva. We bought two tickets which included luggage and as soon as we got there the driver said you have to pay for me for the the luggage or else youre going to cause trouble and when we said we thought luggage was included, him and his colleague started shouting at us and name calling us for being English. We give companies the tools they need to incentivize sales, deliver valuable rewards, market-personalized, relevant offers and encourage member participation. We recommend that you bring some snacks and drinks in a reusable water bottle for your bus trip. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. No, you don't need a printed ticket when traveling with Arriva. When we challenged the driver and assistant as to why they didn't stop at the first bus stop they ignored us and stated they didn't need to stop there. Based on 9 salaries posted anonymously by Arriva Group Service Controller employees in Worcester Park, England. Vacatures zoeken. This is a great way to save time and avoid a lot of extra and unnecessary frustration. Businesses throughout the world are increasingly using automated chatbots and virtual phone assistants to field customer service requests. Busbud provides you with Arriva phone number so you can easily reach out to them. Afgelopen 24 uur; Afgelopen 3 dagen; Afgelopen 7 dagen; Other common reasons for contacting Arriva customer support include. San Pedro de los Pinos, Benito Jurez, 03100 Ciudad de Mxico, CDMX, Mxico. The Best Way to Contact Arriva Customer Service. Datum geplaatst. Comfortable bus. This is a multi-location business. Need to contact Arriva customer service? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We want our family to take this trip- they need to make it right! I gave ***** some requirements to look for but never satisfied my need and mid-understanding from his part. Or maybe you want to tell us about your experiences with our services? As a matter of policy, BBB does not endorse any product, service or business. You can also download your favorite movies, TV shows, and audiobooks or bring a good book. They will investigate the issue and provide customer services with an official investigation result. Busbud is an authorized Arriva ticket seller. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool Our travel privileges booking platform allows you to generate new revenue to support your business goals. By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. Wondering how much are the cheapest Arriva bus ticket? (602) 308-1973 Primary Fax (602) 395-6695 Other Fax Phone Numbers (877) 724-2628 Other Phone (800) 471-8029 Other Phone (866) 728-1177 Other Phone (800) 571-4169 Other Phone (602) 308-1989 Other. Users who replace their existing A-card with the Arriva loyalty card will . Vacatures zoeken. View our cookie policy here. Click on the name of the company and have us do the work for you. 866-871-9336. Your experience on this site will be improved by allowing cookies. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Registered in England. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. Dedicated customer support 24/7. Location. The fact that the bus arrived on time at the beginning and end is very important to us . Purchasing tickets in advance was the most reasonable price available. This highly capable, AI-driven robot lawyer is designed to help consumers save time, save money, and take care of their most complicated and frustrating tasks. If you rely on paid transit to get to or from work or school, having a bus, train, or tram arrive late can upset your entire day. You may change your settings at any time or accept the default settings. Our travel privileges booking platform offers your customers the flexibility and options they want while helping them discover more value. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Our Customer Services hotline 0344 800 44 11 is open on Monday to Friday between 8am and 5pm. The only things that could be improved is to have the toilet and the WiFi working. Well always be on hand with guidance and support to help you get the results youre looking for. Timetable is not followed at all. First, we had been booked into the wrong cabins. We paid in silence and got on the bus and he shouted welcome to croatia really rudely. http://www.ethicalcommunity.org/internationalcruiseexcursiongallery/, International Association of Better Business Bureaus. There was a special going on so only 50% of the normal deposit was required per room. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. If contacting Arriva customer service through the normal channels doesn't suffice, you can always contact the company's head office. There you can find answers to questions about departure times, where to find timetables, whether you can travel with your bike and many other things. horrible experience I have to say. Snapshot; Why Join Us; 378. Malad West Mumbai - 400 063, 58 Kingston Drive We have to pay for luggage although there on tickets was written two baggages included. It was fine. Book tickets that fit your needs. Easily compare and book your next trip withBusbud. The initial investigation will take 5 working days to complete and once customer service have received this response they will attempt to respond to you as soon as possible. All rights reserved. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. Arriva. She said iCruise would see to it that we got the adjoining rooms and we would speak in one weeks time. Our Customer Service line is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Bus was 1 hour late .. which turned an already 8 hour ride into 9 hours :(. press@arrivia.com Unrivaled travel products, including cruise, Unlimited reward and loyalty currency options. Arriva help - frequently asked questions about Arriva. Subscribe to our newsletter to know the news and everything that happens in Arriva and that is designed for you. Ind. Doorgaan naar hoofdinhoud. Nuevos descuentos para el transporte pblico en 2023! Wat. For more than 25 years, we have powered travel loyalty and rewards programs for some of the worlds most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. The agent told me that the cabin assignment had not been changed despite what *************** had told me in her emails. Arriva plc. BBB Business Profiles generally cover a three-year reporting period. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. Dreadful customer service and bad attitude. Seats recline a lot which is great for sleeping. You can use DoNotPay to quickly get in touch with customer service teams from. The data provided will be kept for the time necessary to comply with legal requirements and to determine the possible responsibilities that may arise from said purpose and from the processing of the data. Bus was crowded. When I purchased the ticket, instructions were given for exact location of bus stop. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? If available, we recommend bringing a battery pack to keep your devices charged during longer bus rides. Bus was late. Need to contact Arriva customer service? Outlets for charging at every row. Dedicated customer support 24/7.