Common Ebike Battery Problems and How To Fix Them If you are charging the battery off the bike, firstly ensure that the power is switched off and then insert the key into the socket on the battery mount, turn, and carefully remove the battery from the bike. You can cruise up to 185km on eco mode or ramp it up to power mode for an amazing 93km. It is possible to set a passkey for your STEPS system so that only authorized users cannot connect to it. Over 41% more power than the E6100 system. I think there might have been a very poor 240v (UK) connection. QM Quick Manual. Secondly, remove the battery from the bike by turning either the key or an allen key until the battery releases and then push the clip on top of the battery to remove it completely. I attached a headlight and still get beep beep. Hello, I have a 2022 Norco VLT Range C2 that has the Shimano EP8 color computer display. I had another ideea that it sensed a spike in the current when I put the cc CV charger(the charger output caps had to charge themself) and something went wrong. Shimano Electric Bike Accessories | REI Co-op I've bought a new battery and it works without problems. UM User's Manual. What make and model is the bike? If the ambient temperature is low, the batterys usable time will be shorter. Battery status is displayed with only 5 bars instead of percentage. Bikes. Connect the battery to this product. JavaScript is disabled. Overview of connecting for charging. Do not disassemble or modify the product. Our experience has been the same. The SM-BTR1 external battery that has been around for 8 years can ONLY be charged with the matching battery charger that runs on 110V AC current. I swapped the mains power lead with another (laptop I think) and that cured it. SI Service Instructions. Operate the shifting switch once to activate the rear derailleur, then operate the shifting switch again to shift the gear. MANUALS & TECHNICAL DOCUMENTS If you are charging your battery in situ on the bike, simply lift the rubber cap to reveal the charging port (depending on the model, this will either be on the battery mount or the battery itself), and insert the charging plug. If heat or acrid-smelling smoke is coming out from the power plug. Total electric power system special battery (32 pages), Manual will be automatically added to "My Manuals", Turning the Power on from the Satellite System On/Off Switch, Charging the Battery Removed from the Bicycle, Bt-E6000 / Bt-E6001 / Bt-E6010 / Bt-E8035 / Bt-E8035-L / Bt-E8036, Bt-E8010 / Bt-E8014 / Bt-E8016 / Bt-E8020, Charging the Battery Attached to the Bicycle, Bt-E6010 / Bt-E8010 / Bt-E8014 / Bt-E8016, Turning the Power on from the Cycle Computer, Bicycle Shimano Steps SM-BCC1 Original Instructions Manual, Bicycle Accessories Shimano Steps BT-E6000 Dealer's Manual, Camera Accessories Shimano Steps BT-E6000 User Manual, Page 15: Bt-E8010 / Bt-E8014 / Bt-E8016 / Bt-E8020, Page 16: Charging The Battery Attached To The Bicycle, Page 24: Bt-E8035 / Bt-E8035-L / Bt-E8036, Page 28: Bt-E8035 / Bt-E8035-L / Bt-E8036, Page 31: Turning The Power On From The Battery, Page 34: Battery Led Lamp Error Indication, Page 35: When There Is One Battery Led Lamp. If a power supply voltage other than that specified is used, fire, explosions, smoke, overheating, electric shocks or burns may occur. I can imagine that they will say "it's not repairable" so to buy another one new for 500eur. Disconnect E-TUBE PROJECT and conned the charging cable again. If any non-specified items are used, fire, overheating, leakage, or damage to the connected PC may occur. ICE Electric Trike - Shimano STEPs E6100 and E8000 Electric Assist Do you think so? Ive experienced a problem twice with my bike that was most likely a result of a basic lack of understanding the display procedure combined with indiscriminate button pushing. not finding headlight switch on and off pl help. The components are designed to be fully waterproofed to withstand wet weather riding conditions; however, do not deliberately place them into water. , 16881 Hayes St. For trek ride+; trek ride plus (242 pages), Steps e6100 series total electric power system (62 pages), Manual will be automatically added to "My Manuals", Switching to [Walk] Mode (Walk Assist Mode), Connection and Communication with Devices, Installing and Removing the Cycle Computer, Switching between Displayed Traveling Data, Scooter Shimano Steps BT-E6000 User Manual, Scooter Shimano Ultegra R8050 Series Dealer's Manual, Page 7: Features Of Shimano Steps E8000 Series, Page 15: Handling And Charging The Battery, Page 16: Installing / Removing The Battery, Page 19: About The Functions Of The Assist Switches And Shift Switches, Page 20: Installing And Removing The Cycle Computer, Page 26: Switching To [Walk] Mode (Walk Assist Mode), Page 28: Current Gear And Traveling Data Display, Page 29: Switching Between Displayed Traveling Data, Page 49: Drive Unit Setting Data Backup Function, Page 52: Error Messages On The Cycle Computer. The second problem is that im not sure if a new battery will work wihout pairing/programming. Press the main Cycle Computer button to advance to the minutes. The throttle lever and controls. 100 Products History - Shimano Steps | Shimano Connecting to a wireless shifting switch This product can use an original wireless standard to wirelessly communicate with a compatible shifting switch. I have a STEPS E8000 bike and wanted to make some improvements, like possibility to charge from any kind of CC/CV charger (even using solar panels when grid is not available) and to charge it to 41v to improve cycle life but things went wrong after first brief charge. All the power you need at just the right time. Di2 for Dummies - beginner's guide to Di2 - Bike How The temperature of the battery and battery charger may exceed the operating temperature. Shimano Flash Software - FOR DEALERS ONLY > eplus The unit name is displayed on the E-TUBE PROJECT screen. Its not a huge loss. For information on how to install E-TUBE PROJECT, check the support website. A Di2 front derailleur uses about 4 times more power than a rear derailleur will per shift. When each Firmware update has reached 100% youre all done! Each of the hardware units will be displayed on the screen and those with available updates will be marked in red. Hey my intense tazer expert 2021 has just ticked over 500 km and a wrench icon has come on the display screen, Any idea what this indicates the bike seems to be riding fine? Blinking green five times: 75% 50% battery. Why are physically impossible and logically impossible concepts considered separate in terms of probability? If this is not observed, bursting, overheating or problems with operation may occur. Do not close the app while the update is taking place, and be sure to stay within a few feet of your bike to ensure Bluetooth remains connected. For a better experience, please enable JavaScript in your browser before proceeding. Shimano STEPS E-Bikes: How to Operate and Update Maximum Support: 400% Q-factor: 177mm Battery Capacity: External: 418, 504, 630Wh/Integrated: 504,. They have great support for their system! swaping it with a known good one might help. The up and down buttons on the Switch Unit allow you to scroll through the menu and to toggle between options, while the main button on the bottom of the display confirms the option you have selected. Have had a similar problem once. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? Shimano E-Bike Components for sale | eBay The way in which you charge your battery will depend on the system you have and whether you wish to charge the battery on or off the bike. The battery may have reached the end of its life. First up, make sure the power is off before inserting the key into the battery, turning to unlock and carefully removing it from the down tube. Use an AC adapter with a current capacity higher than 1.0 A. Charging time is approximately 2 hours at 25C (77F). In order to turn on the system, you simply hold down the power button located on the battery, shown below. chargers through my dealer, and now also 2 batteries, due to the issues with charging and failure codes. Check this first! Never use alkali-based or acid-based solvents, such as rust cleaners. At IT Factory, I gained foundational knowledge in Python programming, including a solid understanding of the OOP (Object-Oriented Programming) pillars. The parts are currently at Shimano for yet another replacement. SHIMANO SERVICE CENTERS Do not deform, modify, disassemble, or apply solder directly to the battery. is the product connected to E-TUBE PROJECT? Shimano STEPS batteries are renowned for keeping you out longer and riding further and the new BT-E8016 is no exception. This means your STEPS battery will probably outlive your bike! If you wish to charge an internal battery off the bike, firstly remove the battery cover (this will differ depending on your bike). Follow the instructions on the cycle computer screen to select the target to connect to. Serial 1 (Powered SHIMANO EC-E6002 STEPS battery charger AU $119.20 to AU $132.00 Was: AU $165.00 AU $9.99 postage 76 sold Di2 Dura Ace 7970 electronic external battery mount short cage SM-BMR1 AB80 AU $75.00 AU $9.50 postage or Best Offer Shimano BT-DN300 Di2 Internal Battery for R8100/R9200 AU $199.44 AU $14.95 postage Blinking red five times: 25% 0% charge left. Are the connection terminals of the battery, rear derailleur, charging cable, AC adapter, or electric wire dirty? * Fully understand the precautions for use before using the product. The gears should be periodically washed with a neutral detergent then lubricated. When connecting or disconnecting the USB cable or the charging cable, be sure to hold the cable by the plug. Michael Wild, head of marketing/PR at Paul Lange, gave us his top 3, which also apply to the Shimano STEPS E8000, E7000, E6100 and E5000 motors: W010, W011 and W013. Other trademarks and trade names are those of their respective owners. SHIMANO STEPS EC-E6000 USER MANUAL Pdf Download All bikes with Shimano STEPS have a top speed of 20 miles per hour, making it a motor for Class 1 electric bikes. A modern Di2 battery will lastbetween 2000 and 5000 kilometers per charge. Paris-Roubaix). The necessary linkage device is the Shimano SM-PCE02. If this is not observed, leakages, overheating or bursting may cause fire, burns or another injury to occur. PRODUCT Electronic shifting is faster than mechanical shifting. The battery or board on the battery could have died. Find many great new & used options and get the best deals for New SHIMANO Steps E-Bicycle Satellite Charging Port EW-CP100 - IEWCP100 (200mm) Changing to a 4Amp charger fixed the problem for me. Mine was also causing the charger light to strobe before eventually not allowing the charger to connect. If its a Montague M-E1, feel free to call us to discuss further at 800-736-5348. If it thunders while charging with an AC adapter with a USB port, do not touch the device, bicycle, or the AC adapter. Unfortunately no. If the chain keeps skipping, ask the place of purchase to replace the gears and the chain. Do not ride the bicycle while the charging cable is still connected to it. helium till ballonger biltema. Never connect other batteries. The RD protection function may be operating. If this is not observed, problems with operation or electric shocks may occur. As with other drive systems, riding at a lower assistance can elongate your batterys life. We would need a bit more information about your bike to help. I let is charge and after about 2 minutes the lights went off, so I re plugged it in . THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Do not throw or subject this product to strong shocks. Its difficult to diagnose something like this without inspecting the system, so we would recommend bringing it to your local Shimano service center or contacting BMC to see if this is a known issue with that bike model. This may cause the product to not operate correctly, and you may suddenly fall and be seriously injured. When I turn on the lights, do I have to exit Settings or something else to get the modes to engage again? The new GT Grade comes with full Di2, internal battery. The battery was lasting perfectly. The smarter pack controllers do a form of coulomb counting and will see anomalous or unexpected pack voltages as a risk and premptively brick. I would isolate as much wiring as possible and triple check all connections at every point in the system. Checking the battery level display The LED lights up as indicated in the figure when the mode switch is quickly pressed once (for less than 0.5 seconds). We'll never share your email with anyone. Contact the place of purchase. Is there a solution to add special characters from software and how to do it. When using the shifting switch wirelessly, gear shifting is not performed when the switch is next operated if a certain amount of time has elapsed since the last time gear shifting was performed. The home screen of the app should display a large plus sign in the center. Bluetooth LE connection E-TUBE PROJECT for smartphones/tablets may be used if a Bluetooth LE connection is established with a smartphone/tablet. Connect the adapter to the charger plug and then insert it into the charging port on the battery. My display shows me mode selections, but none of them work. As always, we are always happy to chat with you about questions regarding this system. It worked fine on my last ride now it won't charge on the bike or when I take out the battery. After tapping Update for the selected units (or Update All), the app may ask you to agree to Terms of Service for the new firmware version. Do not disassemble or modify the product. Do not damage, process, forcibly bend, twist or pull them, bring them near hot objects, place heavy objects on them or bundle them tightly together. If the one with a current lower than 1.0 A is used, the AC adapter may heat up, potentially causing a fire, smoke, overheating, destruction, electric shock, or burns. If a wrench icon is displayed, then maintenance is required and you should contact the place of purchase or an authorized Shimano dealer. Rob has ridden the bike, so make You must log in or register to reply here. Its that simple! SHIMANO DI2 Battery Charger User Manual - Manuals+ Tap OK at the bottom to proceed. If the battery has become completely empty, charge it as soon as possible. Ebike error codes and their solutions - Bosch 503, Shimano W103 and Where was the bike purchased? Still not sure what to do with the old one. your place of purchase or a bicycle dealer if this You will see a yellow light on the charger and a green, flashing light on the battery to show that charging is in progress. the LED will light up blue, indicating that the battery is being charged. Voltmeter can test an ebike battery or charger voltage. For maximum performance, we highly recommend SHIMANO lubricants and maintenance products. EC-E6000-2, SHIMANO STEPS - Battery Charger - Plug Type A for USA, Canada. Do not use the battery if leakages, discoloration, deformation or any other abnormalities occur. Do not extend the charging cable using an extension cable etc. How often should I charge my (lithium) e-bike battery? Then use a different port in the junction box and check again. Understanding the Shimano STEPS System - Electric Bike Place The E-Tube Project app is now connected to your drive system! These limits are designed to provide reasonable protection against harmful interference in a residential installation. Somehow they managed to remove enough to allow contact. Doing so may cause bursting or ignition. Plug the charger into the power outlet and check that the green light on the charging lead is green. Both I and my dealer (Cooksons in Whitfield) couldnt clean it. After the system powers on, the display will quickly change to the default view, which shows the current Boost Mode, a Miles Per Hour display or (Kilometer Per Hour if selected), and the battery level. Pressing the button on the bottom of the display cycles through the available options for the data shown on the right side of the display, which includes: The trip distance, riding time, average and max speed, and cadence can be reset whenever youd like by holding down the button on the bottom of the display when each is shown on screen, or they can all be reset within the Settings menu. If youre using an Android device, the prompts and process may vary slightly. Shop for Shimano Electric Bike Accessories at REI - FREE SHIPPING With $50 minimum purchase. Next, plug the charging plug into the adapter (SM-BTE60) and then plug this into the corresponding battery charging port. We have to wait for another winter before we can be sure. Pull the plug, preferably with the correct tool (but I've done it with fingers just fine). Check the Ebike Battery. When the LED (blue) turns off, charging is complete. If the length of time that the battery can be used and its traveling distance becomes extremely short, contact the place of purchase. Bring charger and battery indoors for a few hours and the problem went away. User Manual HIMO Battery Charger User Manual Type: DPLC084V42 Features This product is a smart charger. Responsive, quiet, lightweight and controllable. Disconnect between goals and daily tasksIs it me, or the industry? But be aware some controllers do brick themselves at end of life so you might be SOL anyway. Page 18: Charger Led Lamp If gear shifting operation does not feel smooth, consult the place of purchase for assistance. A yellow light on the charger and a green, flashing light on the battery confirm that charging is taking place. Charging stops if E-TUBE PROJECT is connected while charging. Shimano E-Bike Components for sale | Shop with Afterpay - eBay The front derailleur has to work harder than the rear derailleur and therefore also consumes more energy. Has excess play increased in the pulleys? If you dont see this screen, tap the bike icon in the middle of the bottom bar. However, its possible that your bikes manufacturer pre-programmed that for a recommended tune-up at 500km, so it doesnt necessarily mean there is a problem. Wakefield. is there sufficient charge remaining in the battery? (Note that the actual charging time will vary depending on the remaining battery level.) Don't ask me why! Intervals between maintenance depend on the use and riding circumstances. I have tried the programming manually (with the handlebar switches) as well as with the Shimano app with negative results. This information was found through Shimano's STEPS training program and the system's user manual. If your bike does not have that, the light on/off would be a setting within the menu which can be accessed through the display. Do not heat the battery or throw it into fire. Yes, no problem, I've used three different batteries on my bike so far and no problem switiching between them, nor when the other batteries went back to their original bikes. Clock Set the internal clock. The battery is an exhaustible item. Is it possible to charge an ebike from a 12V solar powered battery? Manufacturers craft the bike around the system, not the other way around. Shimano STEPS EP8 - Xtracycle Cargo Bikes What do the lights on my DI2 charger mean? EV Exploded View. Cargo Take the load off and breeze past traffic jams Commuting Upgrade your urban lifestyle Active Get sportier in the city SHIMANO CUES Di2 Our all-new SHIMANO CUES Di2 inspires a more active and sportier lifestyle while making commutes less stressful so you can focus on the road - and the ride. Basic navigation is as follows. If this is not observed, bursting, overheating or problems with operation may occur. LEARN MORE Latest stories View all stories FEATURES Charge without removing battery Charge with battery directly by using adapter There may be a bad connection inside the power plug. * Near a device such as a television, computer, radio, or motor, or inside an automobile or railway car * Near a railway crossing or railway track, television transmitting station, or radar base, etc. How long does it take to charge a Shimano di2 battery? Make sure that your bike can power-up: the LED's indicator lights should light up, as should the bike's display screen. COMPONENT Edit: Never remove Di2 cables by pulling on the wire itself. Do not touch the metal terminals with metal items such as hairpins. si.shimano.com As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life. Is there no boost in any of the assist modes (eco, normal, and high)? Do not apply excessive tension to the charging cable. If this is not observed, fire or bursting may occur. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act, BT-E6000 BT-E6001 BT-E6010 BT-E8010 BT-E8014 BT-E8016 BT-E8020 BT-E8035 BT-E8035-L BT-E8036, Charge with battery directly by using adapter, Fast charging time - charges to 80% of total capacity. The bicycle side is ready to connect. It sounds crazy, we know. Short of getting one yourself, a bike shop that is a Shimano service center should have one and be able to diagnose the issue.
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