Residents are. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Lancashire: This should include: -. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. Can I use my English senior citizen bus pass in Scotland? How long does it take to renew an older persons pass? How long will it take to get a bus pass following a renewal/application? Unable to drive for reasons of medical fitness. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Your bus pass will be renewed automatically. When can I use my concessionary bus pass in Gloucestershire? Apply for or renew your bus pass. These cookies track visitors across websites and collect information to provide customized ads. The day and date you experienced difficulties. If you have any questions, please contact Essex County Council by calling0345 743 0430. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Can I use my disability-related with a companion bus pass in other parts of England? By clicking Accept All, you consent to the use of ALL the cookies. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. As a general rule, it is usually cheaper to call during the evenings and weekends. If you have not received either a letter or full pack call us straight away on 01452 426265. Please provide them with as much detail as possible about the journey you wished to make. The passes will be sent out automatically but people should call the bus renewal hotline . If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. What do I do about my concessionary bus pass? On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. However, you may visit "Cookie Settings" to provide a controlled consent. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. If you have any problems using your card, it will be necessary for you to contact the bus company directly. I currently have a disability-related bus pass with companion entitlement. If you dont provide us with evidence, your new pass will be delayed. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. You may need to provide proof of your new address. How did the American colonies actually win the war and gain their Independence from Britain? Other Scottish passes arent accepted on the trams. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Higgins, Telford & Wrekin Councils Customer Services Manager, said. Update or cancel a card. How does violence against the family pet affect the family? Find out more about an igo card. Blackpool: If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. How long will my new bus pass be valid for? If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Are senior bus passes renewed automatically? Unemployed people. For those people needing to apply for their renewal this too can now be done byApplying online. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Customers will receive their new pass to the registered address at least1 week before their current pass expires. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. There is no need to contact us until we get in touch with . You can apply for your renewal bus pass online. An older persons bus pass has exactly the same benefits as a disabled persons pass. You can find your renewal code located in the box towards the bottom of your renewal letter. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. You can renew your bus pass up to 8 weeks before it expires. A letter and a renewal application form will be sent to you automatically you can also use the application form below. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Renewing, updating or cancelling a bus pass. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. The expiry date will normally be five years from your birthday. Before your pass expires, we may send you a letter inviting you to renew it manually. Can I use my pass on Trains? I am an age-related bus pass holder and my current bus pass is due to expire soon. Daily fare: $2.00. http://www.nowcard.org/nowcardfaq.asp#FAQ23. Find out which bus company you wish to comment about on our bus operator contacts page. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Older Person's bus passes will be renewed soon. Copyright Lancashire County Council 2022. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. All content 2023 Southend-on-Sea City Council. You will need to apply to this authority for a new pass. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. Login to renew or manage your Bus Pass and to keep your details up to date. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. These are mostly people who have held a bus pass since at least 2008 and will now be . We also use third-party cookies that help us analyze and understand how you use this website. You may be eligible for financial support. What is the cause of the card not working? LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. Renewing an older persons bus pass. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Renewing your Bus Pass. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Completed renewal forms will be processed and new vouchers issued approx. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. It tells you about: Bus passes are issued for up to five years. This will be. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. This form can be completed and returned in the envelope provided with your form. Alternatively, you can renew your pass online. If you email us please confirm your date of birth and current address in the email so we can fully check our records. current pass expires so pass holders dont need to do anything, just wait for a These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. passes that expire between January and March are in the process of being issued If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. If you do not have your current pass, then please contact us. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. If you have an older person's pass that expires in the next two months renew online with the following links: -. Dont include personal or financial information like your National Insurance number or credit card details. You need to check the expiry date and apply to the council for a new one if you're is due to expire. The county council will not reimburse you for any charges levied by medical specialists or advocates. This cookie is set by GDPR Cookie Consent plugin. You have moved since your last bus pass was issued and not informed us. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. For further information see. If you pass does not register on the card reader on the bus, we won't know the pass is being used. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Are you struggling with the cost of living crisis? If you have moved address since receiving your bus pass, please notify us of your new address . Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. We apologise for any inconvenience that this situation may have caused you. The form will ask for a new passport-sized photo, which will be printed on their new card. Applicants can enter in their postcode online and will be given the contact details of their local council. This website uses cookies to improve your experience while you navigate through the website. Your older person's bus pass is valid for four years. Essex County Council is not responsible for this. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. N94. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. In the unlikely event that your pass does not arrive, you should call. You can apply for your renewal bus pass online. This can be your email address or set to something memorable for you. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Continuing eligibility for a pass issued due to a . This cookie is set by GDPR Cookie Consent plugin. It is being used by the person whose photograph and name appears on the pass. If your pass has been stolen, you should call 0345 200 0388 to replace it. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. 5 How long does it take to renew an older persons pass? Your pass will be automatically renewed if you have used it within the last 13 months. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. These pages are for East Sussex bus pass holders. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. If you cannot apply online for any reason please contact us. We use some essential cookies to make this service work. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Applicants whose pass was issued due to a disability will continue to be automatically renewed. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. You can apply for a replacement bus pass by filling in the lost bus pass application form. This might be a letter confirming your eligibility and asking if you wish to renew. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. Major investment in boroughs schools continues! These cookies ensure basic functionalities and security features of the website, anonymously. Using your card. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Our free email alerts will help keep you up to date with the things that matter to you. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. *A. The cookie is used to store the user consent for the cookies in the category "Performance". You can make updates to the following details before your bus pass renews: your appearance. You should continue to use your current pass, but then cut it up once your new pass arrives. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Read and contribute to the 20 readers' comments . Can I use my pass on Trains? Please note you will require your customer number to complete the form (This can be found on your renewal letter). It costs 10 for a new card. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. If you have not received this letter, call us straightaway on 01452 426265. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Your new pass will be valid for 2years. My age-related pass has now expired but I have not received a new one. Apply for your bus pass by visiting the GOV.UK website. It is no longer. Lee You can start using your new pass immediately, just like you would with a new debit or credit card. for staff to amend your details and arrange for a renewal pass. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. It is not valid in Wales* or Scotland. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. But opting out of some of these cookies may affect your browsing experience. The way of applying may be different to the way you applied in Gloucestershire. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. We will need to see evidence of your new address. Further information. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Most young disabled (under 16) pass holders should have received a short form to return. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Please note the Bus Pass system is separate to other Council systems and requires its own login information. This cookie is set by GDPR Cookie Consent plugin. pensioners. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . The list of these services is on the GCC web site, under Transport. No. I have not had an automatic renewal what do I do? You should have received all the information you need by now. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. all that. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. If your current bus pass is due to expire within the next month, this is an indication that we . Age-related passes will be valid for five years. Flexible support fund - available at . You can get an older person's bus pass when you reach State Pension age. You will need to apply to your new local authority for a new pass. You will receive your pass by post within 5 working days. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Lee If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays.
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